Shipping Policy
At Trendha.com, we understand how important it is for you to receive your order on time and in good condition. That's why we offer a comprehensive shipping policy to ensure a hassle-free experience for our customers. Here are some important details you should know about our shipping policy:
Shipping Methods:
- We offer two types of shipping methods for our customers - FREE shipping and Standard shipping.
- Free shipping takes 10-15 business days to arrive.
- Standard shipping takes 7-12 business days to arrive.
- Please note that these estimates are based on business days and do not include weekends or public holidays.
Shipping and Delivery Estimates:
- We make every effort to ship in-stock orders as soon as possible, usually within two business days.
- However, there may be some situations where it may take longer to process your order.
- All shipping and delivery estimates are based on normal circumstances and are not guaranteed delivery times.
Important Notes:
- The shipping time mentioned above refers to the estimated time of business days that the shipment will take after an order has been shipped.
- We are not responsible for any failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, customs issues, or any other event beyond our direct control.
Shipping Locations:
- We offer free shipping to any address in the United States in the 50 states only.
- We also offer free worldwide shipping, but please note that shipping logistics for some countries may require additional fees. In such cases, our support team will contact you to offer alternative options.
Order Cancellation:
- If you wish to cancel your order, you may request a cancellation at any time before your order is shipped.
- Please contact our support team at support@trendha.com to initiate the cancellation process.
- If your order has not been shipped yet, we will provide a full refund to the original form of payment used to place the order.
- If your order has already been shipped, we cannot cancel it. In such cases, you will need to wait for the package to arrive and contact our support team to request a return.
- Please ensure that the item is brand new and in its original packaging. You will be responsible for paying for the shipping costs associated with returning the item to us.
We hope this shipping policy provides you with all the information you need to make an informed purchase at Trendha.com. If you have any further questions or concerns, please do not hesitate to contact us.